OPTIMISING EFFICIENCY IN HEALTHCARE DELIVERY

Helping you streamline your operations to increase capacity, maximise budgets, enable faster access to care, and promote greater patient and staff satisfaction.

HOW WE OPTIMIsE EFFICIENCY

Our dedicated team has combined our Lean Six Sigma efficiency expertise with our deep clinical and therapeutic experience to offer an array of solutions designed to bring the best out of your hospital and staff.

Capacity centre

Helps hospitals quickly return
to normal operations following acute waves of COVID-19

Fast-track cardiology diagnostic solution

Enables significantly faster
patient access to cardiac diagnostics and care

Cardiolounge

Optimises resources by enabling hospitals to offer same-day discharge in a patient-friendly environment

Operational excellence solution

Streamlines cardiac and OR processes to increase capacity, improve operations, and more

CAPACITY CENTRE - A PROGRAMMED APPROACH FOR RESUMING NORMAL HOSPITAL OPERATIONS AFTER ACUTE WAVES OF COVID-19

About CAPACITY CENTRE

Following an acute wave of COVID-19 cases, Capacity Centre helps hospitals clear procedural backlogs and resume regular emergency care while reserving ICU and bed capacity. Our approach also helps hospitals transition to a “new normal” that optimises care delivery and operations for the long term.

Our solution includes:

A programme management office (PMO)
Analysis and projection on hospital demand and resources
Clinical services and procedure portfolio prioritisation (planning and scheduling)
Financial impact modelling
Transition planning

BENEFITS

For the physician and care team:

Frees up time to manage rescheduled patient loads
Prioritises patients who need attention first
Syncs procedures with room and equipment availability
Balances workload

For the hospital:

Optimises resource utilisation
Provides a way to objectively prioritise patients
Provides a competitive advantage
Offers data-driven insights into financial and other impacts

For patients:

Enables faster access to needed procedures
Provides more dependable scheduling
Enables a calmer and safer care experience

"The beauty of the concept is that the recommendations, supported by data and calculations, can be monitored by our own team. We are really making progress scaling up regular care!”

- Lead cardiologist, large teaching hospital

"Thanks to the insights from the analyses we made active choices on how to scale up our outpatient care.”

- Cardiology Department manager, large teaching hospital

WOULD YOU LIKE TO LEARN MORE ABOUT how the IHS Capacity Recovery Center can help your hospital maximise capacity?

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FAST-TRACK CARDIOLOGY DIAGNOSTIC SOLUTION

FAST-TRACK CARDIOLOGY DIAGNOSTIC SOLUTION OFFERS SPEEDY ACCESS AND QUALITY DIAGNOSES TO CARDIAC PATIENTS IN A SINGLE, TWO-HOUR APPOINTMENT

ABOUT FAST-TRACK DIAGNOSTIC SOLUTION

Our Fast-Track Diagnostic solution reduces what is typically a months-long and multiple-appointment diagnostic journey
into a nearly immediate diagnosis experience for cardiac patients in an outpatient setting.

Patient benefits:

Lowers frustration and anxiety waiting for access and diagnosis
Avoids unnecessary hospital visits and excess time spent in hospital

Referring physician benefits:

Reduces patient health deterioration while waiting
Provides consistent communication of diagnostics
Hands back patients when there is a negative diagnosis

Treatment centre benefits:

Enables correctly diagnosed, well-prepared and procedure-ready patients
Reduces COVID-19 contamination risk due to outpatient setting for diagnosis
Reduces or eliminates patient waiting lists

Payer benefits:

Lowers diagnostic costs
Enables premium patient service within regular reimbursement
Reduces ER admissions
Eliminates overtreatment

WOULD YOU LIKE TO LEARN MORE ABOUT OUR FAST-TRACK CARDIOLOGY DIAGNOSTIC SOLUTIoN?

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cardiolounge

CARDIOLOUNGE ENABLES HOSPITALS TO OFFER SELECT CARDIAC AND OTHER INTERVENTIONS IN A SAFE, COMFORTABLE, PATIENT-CENTRIC ENVIRONMENT

ABOUT CARDIOLOUNGE

CardioLounge gives hospitals a patient-friendly way to offer same-day discharge for select cardiac or other interventions. Through our project and change-management and other expertise, we transform traditional day wards into a soothing, patient-centric lounge that replaces beds with reclining chairs.

Our turnkey solution enables:

Transformation of traditional day wards to cutting-edge patient-centric CardioLounges
Implementation of safe and efficient operations
Implementation of clinical protocols
Implementation of a digital patient engagement app
Project and change management to drive project success
Access to best-practices and benchmarks

Benefits for patients:

Enables their return home the same day of procedure
Creates an environment that feels less like a hospital
Promotes faster convalescence after procedures
Provides a comfortable and reassuring atmosphere

Benefits for hospitals and staff:

Frees up cardiac intervention beds
Reduces admission times
Lowers resource usage
Enables more predictable working hours and less overtime
Creates positive reputational impact

"I never thought it was possible, but the CardioLounge was finished on time. It exceeds all expectations, both patients and staff are happy, and it ensures and supports a great patient experience“

- Head of Cardiology Department at University Hospital

"I was so worried before coming to the hospital, but the CardioLounge is so welcoming and the relaxing atmosphere calms me down”

- Patient in CardioLounge

WOULD YOU LIKE TO LEARN MORE ABOUT OUR turnkey CardioLounge solution ?

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OPERATIONAL EXCELLENCE (OPEX) SOLUTION

OUR OPEX SOLUTION ENABLES ORGANIsATIONS TO ACHIEVE OPERATIONAL EXCELLENCE AND GREATER STAFF AND PATIENT SATISFACTION BY STREAMLINING AND OPTIMIsING PROCESSES

ABOUT OPEX SOLUTION

Our OPEX solution helps hospitals streamline their cardiac services and OR operations, leading to increased capacity, savings, and a more engaged staff. Our solution includes several phases that help you assess performance, benchmark against your peers, improve processes, and create sustainable change for ongoing improvement.

Benefits for hospitals and staff:

Increases uptime and utilisation
Improves capacity
Enables greater staff productivity and satisfaction
Creates ability to do more with the same budget

Benefits for patients:

Increases patient satisfaction through greater on-time starts and fewer cancellations
Improves access to care
Provides for more face time with physician

WOULD YOU LIKE TO LEARN MORE ABOUT HOW OUR OPEX SOLUTION CAN HELP YOUR HOSPITAL OPTIMISE PROCESSES AND IMPROVE OUTCOMES?

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VIEW OUR RESULTS

Read how we've helped transform care pathways, improved efficiency, and supported our clients in doing even more.

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SEE HOW WE WORK

Explore how we uncover customer's needs and work together to implement tailored & sustainable solutions.

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READY TO TAKE THE NEXT STEP?

Explore how our proven programs can be tailored to meet your hospital's needs.