Patients rely on Medtronic products to be safe and effective. We take their trust seriously. As we continue to deliver innovative new treatments and therapies, our commitment to quality remains our top priority.
Quality is a cornerstone of the Medtronic Mission, written in 1960. Decades later, the Medtronic global quality strategy continues to ensure that quality and a commitment to patient safety are evident in every aspect of the company’s work. It informs the Medtronic business strategy in therapy innovation, globalization, and economic value, and guides global teams when they interact with customers, collaborators, regulators, and one another.
We expect all employees to monitor product quality at each stage in our value chain — design, manufacturing, pre-clinical and clinical trials, and post-market surveillance. Through our “Quality Begins with Me” culture, all Medtronic employees own this responsibility. We share four fundamental expectations through ongoing communication and training, so that every Medtronic employee knows quality is nonnegotiable:
At Medtronic, quality is nonnegotiable. Our global quality strategy guides our approach to creating reliable, effective products. In FY20 Medtronic:
Read a summary of our 2020 corporate citizenship progress
Putting Purpose into Action — Working Responsibly
Remote technology is proving to be vital during the global pandemic.
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See inside a Medtronic distribution center in Jacksonville, Florida, and hear employees discuss the careful process of selecting and packing medical products for shipment.
When demand for the latest diabetes technology kept rising, production couldn’t keep up. But with help from another business group — and from around the world — production numbers spiked in a way no one thought possible.
With a focus on quality, Medtronic and UPS Healthcare form a unique team ensuring medical devices get to patients all over the world.