MANAGE YOUR ID CARD PATIENT DEVICE REGISTRATION

Help us keep your patient record up to date. Patient ID cards are a free service and it will only take 3-5 minutes to send an email.

Device ID Card

Why Have an ID Card?

Patients who receive certain Medtronic active implantable devices (see below) will receive a Device ID card.  This ID card allows you to easily identify your device information in case of an emergency or if necessary to airport security.  

The ID card includes a toll-free number to contact Medtronic, and helps maintain current and accurate information for your record.

How Do We Use the Information You Provide?

Medtronic places very high value on safety and security of your private information. Medtronic ANZ collects the information in your ID Card either directly from you or from your treating healthcare professional after your implant.  

We use this information to supply you with your ID Card, to comply with our regulatory requirement to establish a register for traceability of certain implanted devices, to support your healthcare professionals in your ongoing care and to facilitate payment for your device.   As part of an international group, Medtronic ANZ holds this information in a database located overseas.  

The use or disclosure of your information is performed in accordance with our Privacy Policy. If you have a question about our privacy policy or would like a copy of the information we hold about you, please see contact details above.

Who Should Have an ID Card?

Medtronic patients with any of the following devices should have an ID card:

  • Cardiac devices (e.g. Pacemaker, Defibrillator, CRT device)
  • Neurostimulator devices (e.g. pain stimulation, gastro-uro device)
  • Drug delivery pumps.
  • Heart valves and conduits.
  • Endovascular aneurysm stent grafts.
  • Human Tissue Products – Grafton

If you meet ALL of the following criteria, please send us an email to update your information, and a new ID card will be mailed to the address you provide:

  • Medtronic is the manufacturer of your device and
  • Your medical device was implanted in Australia or New Zealand, and
  • One of the following pieces of information need to be updated:
    • Name
    • Address
    • Phone Number
    • Following Physician