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MANAGE YOUR ID CARD PATIENT DEVICE REGISTRATION

Help us keep your patient record up to date. Patient ID cards are a free service and it will only take 3-5 minutes to send an email.

The patient ID card has the patient's name and location on the front of the card and the emergency number and patient's follow up physician's contact details is displayed on the back.

Why Have an ID Card?

Patients who receive certain Medtronic active implantable devices (see below) will receive a Device ID card.  This ID card allows you to easily identify your device information in case of an emergency or if necessary to airport security.  

The ID card includes an emergency number (AU 000/ NZ 111) and the patient's follow up physician name and phone number.

How Do We Use the Information You Provide?

Medtronic places a very high value on the safety and security of your personal information. Medtronic ANZ collects the personal information you provide in this form—including your name, contact details, device information, and any health-related data—for the purpose of updating your patient records, issuing a new patient identification card, and communicating with you as needed.

We use this information to supply you with your ID Card, to comply with our regulatory requirement to establish a register for traceability of certain implanted devices, to support your healthcare professionals in your ongoing care and to facilitate payment for your device. This information may be shared with our related entities, service providers, and regulatory authorities, including those located overseas, in accordance with our Privacy Policy and applicable laws. 

For more information on how we handle your personal information, including how to access or correct it or make a complaint, please refer to our Privacy Policy or contact our Privacy Officer at rs.globaldataprivacyoffice@medtronic.com(opens new window).

Who Should Have an ID Card?

Medtronic patients with any of the following devices should have an ID card:

  • Cardiac devices (e.g. Pacemaker, Defibrillator, CRT device)
  • Neurostimulator devices (e.g. pain stimulation, gastro-uro device)
  • Drug delivery pumps.
  • Heart valves and conduits.
  • Endovascular aneurysm stent grafts.
  • Human Tissue Products – Grafton

If you meet ALL of the following criteria, please click on the button below to update your information, and a new ID card will be mailed to the address you provide:

  • Medtronic is the manufacturer of your device and
  • Your medical device was implanted in Australia or New Zealand, and
  • One of the following pieces of information need to be updated:
    • Name
    • Address
    • Phone Number
    • Following Physician
Update Your Card / Request A New Card