Service Made Easy

If you have product warranties, service contracts, or need product support beyond what the technical support team can provide by phone, we have an experienced factory service team available for preventive maintenance or repair needs.

Our qualified technicians work hard to diagnose and quickly and accurately repair products using genuine Medtronic parts. They also ensure the product is returned with minimum delay and fully functional to its original manufacturer specifications.

Want to Know More?

Contact our Technical Support team to learn more about your factory service options.


What to Expect

Superior Quality Repair and Workmanship

We maintain quality standards by working in a controlled environment with access to sophisticated equipment, using only factory-authorized Medtronic parts

Fast Turnaround Time

Turnaround times are among the best in the industry

Flat Rate Pricing

Flat rate pricing, when applicable, keeps systems simple and processing time to a minimum, which protects you from potentially costly repairs

Expert Troubleshooting

By operating from a factory location, we have access to product experts who can easily troubleshoot any product issues that arise

Equipment Loaner Programs

Loaner equipment for many product lines is available for customers under service contract or warranty. If your equipment is being serviced by our trusted factory service team, we may provide a temporary replacement (subject to availability) to help you avoid the costs and clinical impact of equipment downtime.