Medtronic in the Netherlands

Our therapies improve the lives of more than 2 people around the world every second

 

Medtronic is among the largest medical technology companies in the world. Through innovation and collaboration, Medtronic helps to alleviate pain, restore health and extend life. Last year, our medical therapies for the treatment of over 70 major conditions, improved the lives of more than
71 million people around the world.

Today, our therapies improve the lives of more than 2 PEOPLE around the world EVERY SECOND.

Together with physicians and hospitals, we use our deep clinical, therapeutic and economic expertise to address today’s complex healthcare challenges, such as rising costs, aging populations and the burden of chronic disease. Together with several partners, we are committed to transform healthcare.

Medtronic has a global reach that extends to more than 150 countries. In the Netherlands, Medtronic employs over 3,000 employees in
five facilities, including our European Operations Center for Distribution and Shared Services and Service & Repair Center of Excellence in Heerlen, the Bakken Research Center in Maastricht, our Cardiac Surgery manufacturing facility in Kerkrade, and the Dutch sales office in Eindhoven.

Activities in the Netherlands

All Medtronic therapy groups and businesses are represented in the Netherlands.

History

Medtronic has had one or more facilities in the province of Limburg since 1969. In that year, the founder and former CEO of Medtronic, Earl Bakken, chose Kerkrade as the city for Europe's first facility and base for Medtronic's activities. Today, Medtronic is still well represented in the Netherlands, and this year, we celebrate the fact that Medtronic has already been in the Netherlands for 50 years.

Our Dutch facilities

Medtronic Trading NL B.V. Sales Office in Eindhoven

Sales Office in Eindhoven

Sales office in Eindhoven

The Dutch sales organization (Medtronic Trading NL B.V.) is located in Eindhoven. All Medtronic therapy groups are represented in this organization:

  • Cardiac & Vascular Group (CVG)
  • Restorative Therapies Group (RTG)
  • Minimally Invasive Therapies Group (MITG)
  • Diabetes Group (DG)
  • Integrated Health Solutions℠ (IHS)

The total number of people working at Medtronic Trading NL equals approximately 230 employees.

See contact details of Medtronic Trading NL at the bottom of the page

European Operations Center (EOC) in Heerlen

International distribution and shared service center

International distribution and shared service center

The European Operations Center (EOC) in Heerlen hosts various functions, spread across two facilities. The EOC facility at the Trilandis business park houses Europe's Information Technology Service, the Financial Shared Service Center and Medtronic's largest international distribution facility for the EMEA region (Europe, Middle East and Africa). As of October 2017, a new distribution center of 33,000 m² has been added, ensuring that 15,000 hospitals and clinics in Europe can be reached within 24 hours. Around 1,100 people of about 15 nationalities work at Medtronic in Heerlen; this turns Medtronic into one of the largest employers in this region.

See contact details of EOC Heerlen at the bottom of the page

Service & Repair Center of Excellence

Service & Repair Center of Excellence

Service & Repair Center of Excellence

At the C-mill business park facility in Heerlen, the Service & Repair Center of Excellence is located, responsible for the end-to-end (corrective and preventive) servicing of small capital equipment for all Medtronic therapy groups. From December 2015 until October 2017, multiple service centers in Western Europe have been centralized in this location, resulting in a team of approximately 160 dedicated and motivated employees who are delivering a service of the highest possible standard to our customers.

See contact details of Service & Repair COE in Heerlen at the bottom of the page

Bakken Research Center (BRC) in Maastricht

Research & Development center

Research & Development center

In 1987, Medtronic founded the Bakken Research Center (BRC) in Maastricht with 45 employees. Today, that number has grown to more than 400 international talents of 35 different nationalities.

BRC is unique due to the multiple specialties and expertise concentrated at one location – which stimulates cross-fertilization and collaboration. Multiple business units work together at Medtronic BRC, enabling the sharing of knowledge and best practices.

BRC is one of the largest Medtronic R&D campuses outside the United States. In recent years, BRC has been at the forefront of key medical device innovations such as dual-chamber pacemakers, sacral neuromodulation, cardiac resynchronization therapy and deep brain stimulation. The Bakken Research Center excels in therapy innovation, clinical and economic evidence, regulatory approval and translations..

See BRC contact details at the bottom of the page

More information about BRC

Cardiac Surgery Operations in Kerkrade

Manufacturing facility and European Experience Center Kerkrade (EECK)

Manufacturing facility and European Experience Center Kerkrade (EECK)

This site hosts the European production facility of perfusion systems. Besides single products for heart valve and bypass surgery, such as oxygenators, reservoirs and tubing sets, also complete systems and customized solutions (custom packs) are manufactured here. Cardiac Surgery Operations also provides catheters for the placement of heart valves and products for minimally invasive heart surgery. As of 2018, Cardiac Surgery Operations in Kerkrade produces bone cement kits to be used for surgical procedures.

In addition to that, the new European Experience Center Kerkrade (EECK) is located here since November 2014. This center of excellence of Medtronic Perfusion/ECT provides a venue for discussions between the medtech industry and clinicians, and it delivers the most recent product and therapy information and training. About 190 employees work at the Cardiac Surgery Operations facility.

See contact details of Cardiac Surgery Operations at the bottom of the page

Watch the video about the journey of a Medtronic product in the Netherlands

Journey of a Medtronic product in the Netherlands

Expand All

Contact details of Medtronic Trading NL B.V. in Eindhoven

Medtronic Trading NL B.V.

Larixplein 4
5616 VB Eindhoven
The Netherlands
Itinerary

FOR MEDICAL QUESTIONS, PLEASE CONTACT YOUR PHYSICIAN

For hospitals:
Tel.: +31 (0)40-711 7555
Fax: +31 (0)40-711 7522

Customer Care:
Diabetes: diabetes.cs@medtronic.com
Other Medtronic products: netherlandscs@medtronic.com
Medtronic orders: order.nl@medtronic.com

CareLink helpdesk for patients with an ICD, pacemaker or Reveal:
Tel.: 00800-26663282 (only within the Netherlands)

For diabetes patients:
MiniMed Care Diabetes Netherlands
(for all questions about diabetes products):
Tel.: 0800-3422338
Tel.: +31 (0)45-5668291
Every workday from 8.30 - 17.00hrs
Email: diabetes.benelux@medtronic.com

For all other questions:
Tel.: +31 (0)45-566 8000
Fax: +31 (0)45-566 8668

Contact details of European Operations Center (EOC) in Heerlen

Contact details of Service & Repair (COE) in Heerlen

Contact details of Bakken Research Center (BRC) in Maastricht

Contact details of Cardiac Surgery Operations in Kerkrade