Director Shared Services Operations Prague & Heerlen


Vanwege het internationale karakter van ons bedrijf en onze medewerkers hebben we hun verhalen en ervaringen in het Engels weergegeven.

"The diversity of the great people I work with, is what I enjoy most in my role."

Being passionate about people development and contributing to advancing people’s careers is why Samir is seen as a true people manager. His full career has been in the area of finance. A few years ago, however, Samir switched to the tracks of setting up the HR shared services center in Heerlen, but eventually he moved back into finance.

Samir lives in Maastricht with his wife and two children.

While Samir joined Medtronic as a finance project manager over ten years ago, he made quite some progress over the years and currently, he is the leader of the Financial Shared Services Center (FSSC) organization.

Samir about his position at Medtronic

In my current role, I am overseeing the Financial Shared Service Center (FSSC) organization, which consists of around 250 talented professionals located in Heerlen and Prague. As an internal service provider, we deliver financial & accounting services to mainly the EMEA (Europe, Middle East and Africa) region – we are the extended team of the local finance organizations.

Samir’s education and career path

This is my fourth role in my ten years of service: I started off as a Project manager, became a Purchase to Pay (PtP) service line manager, switched to the role of Senior Business Services manager (overseeing the PtP & Human Resources operations service lines) and ended up in my current role of Shared Services Center Director Finance Operations in Heerlen and Prague.

Most challenging in my current role

The biggest challenge is to continuously set the right priorities in order to maintain a healthy work-life balance. Simply put, ensuring that my life doesn’t get in the way of my work and that work doesn’t stop me from having a life.

What I like most in my current job

The diversity of the great people I work with, the high level of autonomy and flexibility offered to perform my role and the fact that I am learning every day.

What I like about working for Medtronic

  1. The mission: it gives me a real sense of purpose and makes me proud to work for Medtronic, having a career that is changing lives;
  2. The people: diverse as a result of the international and diverse work environment;
  3. The career opportunities: as is illustrated by my career steps in one of the previous questions;
  4. Never a dull moment: I enjoy working in a very dynamic and fast-changing international environment.

What ‘Further, Together’ means to me

For me this means collaboration which is focused on the patients and customers: by asking ourselves the question “Are we really contributing to creating value for the patient and customer?” in everything we do. This ranges from cross-functional collaboration to involving key stakeholders e.g. physicians/governments/insurance companies, seeking better ways to ensure that every patient indeed does receive the right therapy. There are still too many people (even in the Netherlands) who do not have access to the proper therapies.

Next to this and although we are not in direct contact with our patients or customers, we do ensure that our customer-facing colleagues can focus on their core activities, so that our patients can receive the proper treatment.

My most memorable experiences at Medtronic

Our annual Patient Event where our patients share how our therapies help to increase their quality of life.