Privacy Statement

Please read this privacy statement carefully.

Privacy is very important to us. We also understand that privacy is very important to you. This Privacy Statement tells you how we protect and use information that we gather through this Medtronic website based in the U.S. Medtronic and some of its affiliates, including Medtronic Minimed and our international affiliates, also operate other websites. This Privacy Statement does not apply to the other Medtronic websites. You should review the privacy statement posted on other Medtronic websites when you visit them. This website and this Privacy Statement are intended for a U.S. audience.

This Privacy Statement was last revised on July 21, 2014. We may change this Privacy Statement at any time and for any reason. Significant changes to the Privacy Statement are discussed below in the Section called "Changes to the Privacy Statement." We encourage you to review this Privacy Statement each time you visit the website.

By using this website, you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this website. Except as written in any other disclaimers, policies, terms of use, or other notices on this website, this Privacy Statement and the Terms of Use are the complete agreement between you and Medtronic with respect to your use of this website. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this website, or by following a link from this website.

Introduction

The information we receive, and how we use it, depends on what you do when visiting our website. We collect and use your non-personal information (information that is not identifiable to you personally) differently than your personal information.

What is non-personal information?

Non-personal information is information we collect through this website that does not identify you as an individual person. It may include information such as the following:

  • the type of web browser software you use (for example, Internet Explorer)
  • the name of the domain from which you access the Internet
  • the Internet address of the website from which you linked directly to our website
  • the date and time you access our website
  • which pages you have visited on our website (note: healthcare providers, please see the "uses of personal information" described below)
  • the search terms you use
  • the links on which you click
  • personal information that has been made non-personal or anonymized (ie, information that no longer reflects or references an individually identifiable user)

If you visit our website to read or download information, such as information about a health condition or about one of our products, we may collect certain non-personal information about you from your computer. This information is collected from your computer's web browser: If you only read or download information on our website, we do not collect or learn your name, e-mail address, home address, or other personal information about you.

Use of cookies by Medtronic

Medtronic may use cookies on its web sites. Cookies are text files we place in the browser files of your computer when you visit. The cookies may be stored on your computer's hard drive. The information that we collect using cookies is non-personal information.

You are always free to decline our cookies as your browser permits, but some parts of our website may not work properly for you if you do so. Please refer to your browser Help instructions to learn more about cookies.  And see below for an explanation of our use of cookies as well as how to opt out of our use of cookies. Except as specified below, we will not allow third parties to place cookies on our web sites.

The table below explains the cookies we use and why.

 

TYPE OF COOKIE

Cookie Name

Purpose

User Input Cookie (for registration and/or login input forms)

PHPSESSID

ASP.NET_SessionId

JSESSIONID

ISOTOPE_TEMP_CART

For the duration of a session or persistent cookies limited to a few hours in some cases

Authentication cookies

Newuser

User

FSPrompt-NL Popup

Used for authenticated services, for the duration of a session

Multimedia content or video player session cookies

YouTube

Embed-player

Html5player

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Read more at YouTube’s embedding videos information pageSuch as flash player cookies, for the duration of a session.

In addition we use a flash video player and FlowPlayer.

UI customization persistent cookies

isMobile, isIPad

CSSCookie

For the duration of a session (or slightly more).

Third party social plug-in content sharing cookies

Twitter.com

Facebook.com

Addthis.com

For logged in members of a social network

First party analytics cookies

Google Analytics

_utma

_utmb

_utmc

_utmz

 

s_cc, s_nr, s_sq

First party analytics cookies are issued by the website domain that is being visited. They are used to collect information about how visitors use our site. We use the information to compile web and mobile traffic reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Third party analytics cookies

Adobe SiteCatalyst Analytics

 

s_cc, s_nr, s_sq

 

Piwik Analytics

_pk_id.39.fd8e, _pk_ses.39.fd8e

Third party analytics cookies are used to collect information about how visitors use our site. Third party cookies that are set by analytics SaaS sites that belong to a domain that is different and distinct from the domain of the website visited by the user as displayed in the browser address bar.

Third party advertising cookies

Adroll.com

Doubleclick.net

Googleads.g.doubleclick.net

Third party advertising cookies are cookies that are set by websites that belong to a domain that is different and distinct from the domain of the website visited by the user as displayed in the browser address bar.

 

 

 


Medtronic may use third-party tracking and advertising providers to act on Medtronic's behalf to track and analyze your usage of our sites through the use of cookies, pixel tags/web beacons, and similar technologies. These third parties may collect, and share with us, as we may request, website usage information about visits to our sites, measure and research the effectiveness of our advertisements, and track page usage and paths followed during visits through our sites. Also, these third-party providers may place our Internet banner advertisements on other sites that you visit, and track use of our Internet banner advertisements and other links from our marketing partners' sites to our sites.

The information collected on Medtronic's behalf by these third parties does not contain your name, address, email address, or any other personally identifiable information.

Opt Out

To opt out or refuse cookies as you choose, see the links below.

It is your own decision whether you want to accept or reject cookies, or whether you want your browser to notify you when a cookie is placed. For this, you need to adjust your browser settings. As each browser is different, Medtronic refers to the information page of your browser or your phone's or tablet's user manual to adjust your cookie preferences.

More information about cookie settings in Chrome

More information about cookie settings for Firefox

More information about cookie settings using Internet Explorer

More information about cookie settings in Safari

You always have the option to remove already installed cookies from the hard drive of your computer, tablet or phone.

EU visitors can also find general information and opt-out resources at youronlinechoices.eu

What is personal information?

Personal information is information we collect through this website that we can use to specifically identify you, such as your:

  • name
  • telephone number
  • e-mail address
  • medical device serial number
  • personal health information
  • date of birth
  • for healthcare providers, your license number
  • IP (Internet Protocol) address when such address is associated to a specific user

In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, or to participate in an activity. For example, you may fill out a registration form, a survey, or an e-mail form and you may elect to receive educational material about our products and therapies.

You also may choose to allow us to personalize your visits to the website, in which case we will ask you for certain personal information to make your visits to our website more helpful to you. When this information is combined with the non-personal information that we collect through cookies (described above), we will be able to tell that you have visited our website before and can personalize your access to our website, for example, by telling you about new features that may be of interest to you.

How does Medtronic keep and use personal information?

We may keep and use personal information we collect from you through this website to provide you with access to this website. In addition, we may keep and use your personal information:

  • to respond to your requests
  • to personalize your access to our website, for example, by telling you about new features that may be of interest to you
  • to develop records, including records of your personal information
  • to contact you with information that might be of interest to you, including information about clinical trials and about products and services of ours and of others
  • for analytical purposes and to research, develop and improve programs, products, services and content
  • for healthcare providers, to link your name, your license number, and/or your IP address to web pages you visit, for compliance, marketing, and sales activities
  • to remove your personal identifiers (your name, e-mail address, social security number, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
  • to enforce this Privacy Statement and other rules about your use of this website
  • to protect our rights or property
  • to protect someone's health, safety or welfare
  • to comply with a law or regulation, court order or other legal process

Does Medtronic ever share personal information with third parties?

Medtronic will not share your personal information collected from this website with an unrelated third-party without your permission, except as otherwise provided in this Privacy Statement.

In the ordinary course of business, we will share some personal information with companies that we hire to perform services or functions on our behalf. For example, we may use different vendors or suppliers to ship you products that you order on our website. In these cases, we provide the vendor with information to process your order such as your name and mailing address. In all cases in which we share your personal information with a third-party, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide. We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.

We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior which is harmful to other visitors (or illegal).

We may disclose your personal information to third parties if we feel that the disclosure is necessary to:

  • enforce this Privacy Statement and the other rules about your use of this website
  • protect our rights or property
  • protect someone's health, safety or welfare
  • comply with a law or regulation, court order or other legal process

Please note: In addition to the ways that we may keep, disclose, and use information described in this Privacy Statement, we also may keep, disclose, and use personally identifiable information that you give us through this website in ways that we believe are consistent with FDA and other governmental guidance, directions, regulations, and laws.

What happens if the privacy statement changes?

If we decide to make a significant change to our Privacy Statement, we will post a notice on the homepage of our website for a period of time after the change is made. Significant changes are also described below.

Recent revisions to the Privacy Statement:

Our Privacy Statement was significantly expanded on October 31, 2001. You can read the previous version of our Privacy Statement here. In addition, we made minor revisions to the Privacy Statement in July 2008, April 2009, June 2013, September 2013, and July 2014, but these revisions did not change the privacy principles.

What about privacy on other websites?

This website may contain links to other websites. Some of those websites may be operated by Medtronic, and some may be operated by third parties. We provide the links for your convenience, but we do not review, control, or monitor the privacy practices of websites operated by others. This Privacy Statement does not apply to any other website, even the other Medtronic websites. We are not responsible for the performance of websites operated by third parties or for your business dealings with them. Therefore, whenever you leave this website we recommend that you review each website's privacy practices and make your own conclusions regarding the adequacy of these practices.

Does Medtronic ever communicate directly with visitors to this website?

We may contact you periodically by e-mail, mail or telephone if you agree to that contact to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we will send you a response via e-mail. The e-mail response or confirmation may include your personal information, including personal information about your health, your name, address, etc. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

Are there special rules about children's privacy?

We care about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child's name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.

What about website security?

Security is very important to us. We also understand that security is important to you. We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail

How to contact Medtronic

If you have questions or comments about this Privacy Statement, please use the Contact Us through our website.