Acute Care & Monitoring Support Services

BioButton™ multi-parameter wearable 

• Phone: 800-255-6774,
  option 1, option 3
• Hours: Monday–Friday,
  6:30a.m.–4:30p.m. MT
• Email: BioButton™ support

HealthCast™ 

Find support for the Vital Sync™ system and EMR connect.

• Phone: 800-255-6774,
  option 6
• Hours: Monday–Friday,
  6:30 a.m.–4:30p.m. MT
• Email: HealthCast™ support non-urgent issues
• On-call support available after hours for high priority issues

Ventilation 

Get support for Puritan Bennett™ and Newport™ ventilators.

• Phone: 800-255-6774
  • Option 3: ventilation service agreements and service seminars training
  • Option 4: ventilation technical support and service scheduling
• Hours: Monday–Friday,
  8 a.m.–6 p.m. CT
• Email: service agreements
• Email: service seminars
• Email: technical support/service
• Email: clinical support

Zephyr™ performance systems 

• Phone: 800-255-6774,
  option 6
• Hours: Monday–Friday,
  6:30 a.m.–4:30 p.m. MT
• Email: Zephyr™ support