If you are not sure whether your patient falls in the above categories, then a video or tele-triage may be booked in before the appointment to help to assess a variety of situations:
During the pandemic, because of the huge pressure on doctors and hospitals, the big majority of population, including your current and potential patients, has become used to find out information on institutional websites, social media pages of health professionals or institutions, social media networks or blogs by members of the community, and Coronavirus dedicated apps.
To reach out such a pool of educated patients with remote consultation, you need to plan your campaigns and digital workflow as much professionally as possible. Your IT team, marketing and legal consultants can help you:
You should, of course, spend your time doing what you are best at and concentrate on clinical matters. It is therefore a good idea to dedicate other staff members or teams to handle the technical aspects of online communication. You can consider involving some specific specialist or consultant, or you may alternatively consider any staff that is isolating or even retired staff who may be enthusiast to support virtual clinics and Multidisciplinary Team Meetings.