General information

This page provides healthcare professionals across Europe with a clear, reliable point of reference for all Customer Care services related to Medtronic products.

Whether you need support with an order, technical assistance, or guidance on product availability and logistics, here you can find the right contacts and information to move forward quickly and confidently.

Built on the need for fast and effective support, Customer Care combines advanced technologies and remote service capabilities to deliver timely answers and practical solutions. It acts as a direct communication channel for technical, clinical, and operational questions that may arise throughout the treatment journey, helping ensure continuity of care for every patient.

Designed for healthcare professionals - including physicians, nurses, clinical engineers, pharmacists, and hospital management - this space brings together essential resources to simplify everyday interactions with Medtronic, so you can stay focused on delivering the best possible care.

For information regarding product orders, invoicing, pricing, manuals, reimbursement, MRI safety, returns, service and repair, and physician collaboration, please select the "Contact Us" link below and fill out the form for healthcare professionals.

Contact us - Healthcare professionals (open in new window)

In this section, you will find Customer Care documentation tailored to different markets, bringing together the key information you may need to support your daily practice. While services follow a shared approach, local specifics can vary, so accessing the right country page ensures faster, more relevant answers.

You can find customer care information for Italy, France, Spain, Germany, the Netherlands, Poland and Norway on the respective country websites.

Explore the dedicated sections below to find customer care details, contacts, and resources specific to Austria, Belgium, Czechia, Denmark, Finland, Hungary, Slovakia and Sweden.

 

Tailored customer care information for specific countries