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Medtronic Vietnam Company Limited (hereinafter referred to as “we, us, our and Medtronic”), are bound by the privacy principles under the laws, regulations and codes. The object of this privacy statement (“Privacy Statement”) is to protect the confidentiality of Personal Data and the privacy of individuals by regulating the way in which Personal Data is managed.
We respect your (‘your‘ or ‘you’ shall mean the party disclosing Personal Data) privacy and want you to be familiar with how we process your Personal Data (refer to definition section). This Privacy Statement describes our practices in connection with information that we collect from you through this website as well as mobile sites, applications, widgets, conferences, events, electronic newsletters communications or other services (collectively the “Services”) that provide a link to this Privacy Statement. We are not responsible for the privacy practices of any third-party websites that may be linked on our website and link you to our website.
This Privacy Statement does not apply when we process information:
You should review the privacy statement posted on other Medtronic websites when you visit them. This website and this Privacy Statement are intended for Vietnam audience.
We intend to deal with your information in a manner that is fair according to the laws and in line with your expectations and we encourage you to read and consider the information provided in this Privacy Statement to confirm that is the case.
”Personal Data” means any information which relate to an identified/identifiable natural person, in other words, any information which can lead to knowing who you are (either directly or indirectly).
Personal data can include "health information", which refers to information regarding an individual's physical or mental health or a health service provided to an individual or "sensitive personal data", which includes information or an opinion about an individual's health, racial or ethnic origin, political opinions, philosophical criminal record and sexual orientation, amongst other things.
“Processing” means any operation which is performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restrictions, erasure or destruction.
Medtronic collects Personal Data that is reasonably necessary for or directly related to our functions and services. Medtronic collects Personal Data from or about you when we ask you for it and you provide it, when it is provided to us by your healthcare professional, and also through technology that collects the information automatically, such as cookies or other similar technologies.
Medtronic may collect Personal Data in a variety of ways. For example:
Personal data may be collected by Medtronic in the course of:
Using our websites, apps, product information or other services, including through use of cookies
Medtronic will use your Personal Data for the purpose for which it is collected, which generally includes the following purposes:
We may also use your Personal Data for the purposes listed below which include but not limited to:
We may disclose Personal Data:
If you do not wish to receive information or materials about Medtronic products and updates, you may request not to receive these marketing materials. Once Medtronic receives your request, we will add your name to a no contact list for marketing purposes.
Cross Broder Data Transfer
As part of a global group of companies located in many different countries, we may disclose your Personal Data to a Medtronic company or affiliate, or to our database or servers overseas which may be provided to us by our third-party service providers. In disclosing Personal Data offshore, Medtronic ensures that the use and disclosure of the Personal Information transferred is dealt with in accordance with this Privacy Statement and the requirements of applicable privacy laws.
We use reasonable physical, administrative, and technical safeguards to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Access to the Personal Data is restricted to those employees and third-party service providers who need to use the data, who have been trained to handle such data properly and observe strict standards of confidentiality.
While Medtronic cannot guarantee against any loss, misuse, or alteration to data, we take security safeguards as are reasonable in the circumstances to prevent such occurrences. If you have a reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “How you can contact us?” section below.
Medtronic destroys or permanently anonymize Personal Data that we no longer need, where permitted. Medtronic’s policy is to not keep Personal Data for longer than it is required for the purposes for which the information may be lawfully used or disclosed.
You have the right, in most cases, to access your Personal Data at any time. Medtronic takes reasonable steps to ensure that any Personal Data we hold about you is up-to-date, accurate, relevant, not misleading and complete. If you would like to submit a request to access, correct, update, or delete your Personal Data (to the extent these rights are provided to you by applicable law), please send such requests by email to rs.datasubjectrightrequest@medtronic.com or by post to:
Attn: Data Protection Officer
11th Floor, Tower B, Royal Center Building
235 Nguyen Van Cu Street, Nguyen Cu Trinh Ward,
District 1, Ho Chi Minh City, Vietnam
If we have based our collection or use of your Personal Data on your consent then you also have the right to withdraw your consent at any time in the same way as it was given, or by sending a request in the above manner.
There are some circumstances in which we are not required to give you access to your Personal Data. Medtronic shall take such steps as are reasonable, to attach a statement provided by you to the information of the corrections sought. Medtronic may not accommodate a request to access, change or delete Personal Data if it believes doing so would violate any law or legal requirement, or cause the information to be incorrect. In those circumstances, if requested by you.
If you have a complaint about how we have handled your Personal Data or have questions about this privacy statement, please contact us at rs.askdpo@medtronic.com
Medtronic may review or revise this Privacy Statement and the way we handle Personal Data from time to time. Such changes will be consistent with current privacy legislation in Vietnam. We encourage you to review this Privacy Statement each time you visit the website. This Privacy Statement was last updated on October 27, 2022.