MCS Supplemental Warranty

Supplemental Warranty Warranty Summary Expires
HVAD System:
Power Switching
Where HVAD power source(s) has experienced unexpected power switching behavior and unexpected auditable tones, Medtronic will initially provide power source replacement(s), without charge, to the warranty holder. If the unexpected behavior persists, after replacement of the HVAD power source(s), Medtronic will provide an HVAD Controller, without charge, to the warranty holder. December 15, 2022
HVAD: Failure to Restart Where patients with an affected device have a primary controller beyond two (2) years of service and the physician has made the medical judgment that prophylactic exchange of the primary controller is in the individual patient’s best interests, the warranty holder is eligible for: a replacement of (2) controllers (i.e., one “primary” and one “backup” controller) per patient with an affected device, at no charge. December 15, 2022
HVAD: Cease Sale of Pumps Non-Prophylactic For non-prophylactic exchange due to any device failure to restart at any time:
  • Replacement system. Warranty holders are eligible for a warranty credit in the amount of the cost of an HVAD system. If an insurance claim is denied, warranty holders are also eligible for 150% of the hospital specific DRG payment.
  • Patient support. Patients are eligible to apply for up to $10,000 in unreimbursed medical (URM) expenses associated with the patient’s portion of costs of the HVAD System exchange procedure to a competitive device (inclusive of any co-pays, coinsurance or deductibles paid or owed by patients, travel expenses).
December 15, 2022
HVAD: Cease Sale of Pumps Prophylactic For prophylactic exchanges of an HVAD pump serial number that is in the subset of “affected devices” from the December 2020 product advisory where the physician has made the medical judgment that the prophylactic exchange, although not recommended by Medtronic, is in the individual patient’s best interests:
  • Replacement device system. Warranty holders are eligible for a warranty credit in the amount of the cost of an HVAD System. If an insurance claim is denied, warranty holders are also eligible for 150% of the hospital specific DRG payment.
  • Patient support. Patients are eligible to apply for up to $10,000 in URM expenses associated with the patient’s portion of costs of the HVAD system exchange procedure to a competitive device (inclusive of any co-pays, coinsurance or deductibles paid or owed by patients, travel expenses).
December 15, 2022
HVAD: Cease Sale of Pumps Prophylactic for Non-Recalled Devices For prophylactic exchanges of an HVAD pump serial number that is outside of the subset of “affected devices” from the December 2020 product advisory where the physician has made the medical judgment that the prophylactic exchange, although not recommended by Medtronic, is in the individual patient’s best interests: patient support. Patients are eligible to apply for up to $10,000 in URM expenses associated with the patient’s portion of costs of the HVAD system exchange procedure to a competitive device (inclusive of any co-pays, coinsurance or deductibles paid or owed by patients, travel expenses). December 15, 2022