Two healthcare professionals looking at a computer screen.

Resources And Results

Learn more about how remote patient monitoring and telehealth solutions may help improve outcomes for patients with complex, chronic, co-morbid conditions.


Archived Webinar: Complex, Chronic, Co-Morbid: How to Manage the Unmet Needs of Your At-Risk Patient Population (video recording)
Sheri Dodd, VP and General Manager of Medtronic Care Management Services, shares insight into the complex, chronic, co-morbid patient population, and how managing their unique and unmet needs may help lower readmissions and reduce the cost of care for this population.

Archived Webinar: Keeping Complex Patients Engaged at Home (video recording)
Medtronic Care Management Services is excited to launch our patient engagement platform — the InterVIEWTM tablet and mobile application — to help you care for your patient population.

Archived Webinar: Using Telemedicine and Remote Patient Monitoring to Treat Chronic Patients (video recording)
American Well and Medtronic Care Management Services have partnered to combine telemedicine and remote patient monitoring capabilities. The joint offering, the Insight Link™ telehealth solution, is designed to assist in the care of patients with complex, chronic, co-morbid conditions.

Archived Webinar: How Telehealth Can Help Your Heart Failure Patients (video recording)
Lindsay Streeter, Senior Clinical Program Manager at Medtronic Care Management Services, shares considerations for developing a heart failure program and how our telehealth offerings can help.

Archived Webinar: Culture as Key to Change Management (video recording)
Explore how home-based care is challenged with changes and learn how to develop a culture to address it in this Elevating HOME and Visiting Nurses Association of America (VNAA) webinar, sponsored by Medtronic Care Management Services. Speaker: Tina Hilmas, Center for Patient Safety.

Archived Webinar: Independence at Home – Medicare Demonstration of Care for the Home-Limited (video recording)
Gain a better understanding of the clinical, financial, practice, and policy background of Independence at Home (IAH) in this Elevating HOME and Visiting Nurses Association of America (VNAA) webinar, sponsored by Medtronic Care Management Services. Speaker: Gary Swartz, American Academy of Home Care Medicine

Past Event: DeviceTalks Minnesota Annual Event (article and video)
Sheri Dodd, VP and GM of Medtronic Care Management Services, discusses Medtronic’s commitment to value-based healthcare.


pdf Overview: Medtronic Care Management Services (.pdf)

Learn more about our remote patient monitoring services.


pdf Disease Management Programs: Engaging Complex Patients (.pdf)

Manage the care of your patients with complex, chronic, and co-morbid conditions at home through our more than 20 evidence-based disease management programs.



Complex, Chronic, Co-Morbid: The CCC Patient
Sheri Dodd, vice president and general manager of Medtronic Care Management Services, helps define the complex, chronic, co-morbid patient population and why they trigger unique healthcare challenges.

How to Engage Patients with Mobile Design
Arun Ramasubramanian, vice president of Technology & Data Analytics for Medtronic Care Management Services, shares how patient-centric mobile design can embed advanced technology into an engaging platform — like the new InterVIEW™ mobile application.

Case Studies

Patient Story: The Human Touch of Telemedicine

See how a patient with two total knee replacements recovered at home and stayed connected to her care team with the help of our remote monitoring solutions.
More information (see more)Less information (see less)


Improving CHF Re-Admission Rates Through Telehealth Program
This study by Garcia, M., and Bradford, M., (2017) reviewed the impact of Medtronic Care Management Services (referred to as Cardiocom*) telehealth services for patients with congestive heart failure. It concluded that the telehealth program contributed to reduced hospitalizations, improved lifestyle behaviors, and improved quality of life for these patients.1

Telemonitoring Reduced Costs and Inpatient Visitation Rates for Patients with Advanced Cardiovascular Diseases
A study by Stanhope (2016) concluded that remote telemonitoring of advanced cardiovascular disease patients can reduce inpatient visits and associated medical costs. 2

Heart Failure Care Management Program Utilizing Telehealth Technology Yields Readmission Rates Lower than the State Average
A study by Stampehl, M. et al (2017) aimed to assess the impact on heart failure disease management using Medtronic Care Management Services telehealth technology in conjunction with a tele-homecare program. It concluded the heart failure care management program saw readmission rates below the state average in Illinois.3

Adherence to a Telehealth Heart Failure Program was Associated with Fewer Hospitalizations 
A study by Stampehl, M. et al (2017) found that heart failure patients who stick to their care management program with telehealth technology had fewer hospitalizations and better heart failure outcomes.4

Reduced Cost and Mortality Using Home Telehealth to Promote Self-Management of Complex Chronic Conditions: A Retrospective Matched Cohort Study of 4,999 Veteran Patients
This study by Darkins A, et al (2015) aimed to assess the efficacy of care coordinated telehealth to reduce institutional care. It concluded the care coordinated telehealth model was successful in reducing cost of care.5

Overcoming Barriers to Mobile Health Technology Use in the Aging Population
Research by Fletcher, J., and Jensen, R., (2015) aimed to understand solutions to barriers for the elderly population when using mobile health technology platforms. The barriers studied related to physical, acceptance, and technological design barriers. It concluded the use of mobile health platforms for with the elderly can be effective if concerns are addressed and assistance resources made available.6

The Effect of Telehealth on Mortality and ER Visits 
A study by Steventon (2012) found home-based telehealth to be associated with lower emergency room admission rates and patient mortality.7

Randomized Trial of a Daily Electronic Home Monitoring System in Patients with Advanced Heart Failure
A study by Goldberg, L. et al (2003) aimed to determine whether daily reporting of advanced heart failure patient weight and symptoms would reduce hospitalization and mortality. It concluded that mortality decreased in the remote monitoring group, without increasing healthcare utilization.8


Medtronic Care Management Services is formerly Cardiocom.

This study is based on third-party solutions and data, which is not necessarily identical to the MCMS solution or Medtronic Data.


Garcia, M., and Bradford, M. (2017). Improving CHF re-admission rates through Cardiocom telehealth program. Heart & Lung 2017; 46; 211-214.


Stanhope, KM, et al. (2016). Telemonitoring reduced costs and inpatient visitation rates for patients with advanced cardiovascular disease: A matched Cohort Study. Journal of Cardiac Failure 2016. 22(8S) S89-S90.


Stampehl, M. Jennison, S., Call, C., Pope, S., Sarkar, S., & Norman, H.S. (2017). Heart failure care management program utilizing telehealth technology yields readmission rates lower than the state average. Journal of Cardiac Failure 2017; 23:8, pp. S80.


Stampehl, M. Jennison, S., Call, C., Pope, S., Venkatagiri-Kasaba, B., Parrott, K., & Norman, H.S. (2017). Adherence to a telehealth heart failure program was associated fewer hospitalizations. Journal of Cardiac Failure 2017; 23:8, pp. S80.


Darkins A, Kendall S, Edmonson E, Young M, Stressel P. Reduced cost and mortality using home telehealth to promote self-management of complex chronic conditions: a retrospective matched cohort study of 4,999 veteran patients. Telemed J E Health 2015 Jan; 21(1):70-6.


Fletcher, J. & Jensen, R. (2015). Overcoming barriers to mobile health technology use in the aging population. Online Journal of Nursing Informatics (OJNI) 2015. Vol. 19 (3).


Steventon (2012). Effect of telehealth on use of secondary care and mortality: findings from the Whole System Demonstrator cluster randomised trial. BMJ 2012 Jun 21; 344:e3874.


Goldberg, L. et al. (2003). Randomized trial of a daily electronic home monitoring system in patients with advanced heart failure: The Weight Monitoring in Heart Failure (WHARF) trial. American Heart Journal 2003; 146:705–12.