PRO Solution Hospital Staff Self-Assessment

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Workflow inefficiencies

Lack of standard work practices and/or protocols often lead to inefficiencies and delays.

Breakdown in communication and/or lack of consistent processes often lead to inconsistent results.

There is often a backlog of patients waiting to be scheduled for their procedure.

First case of the day does not consistently start on time.

Room turnover time is longer than desired.

Labs are underutilized most days.

Pre-procedure prep takes longer than desired.

Staffing shortage and lack of cross-training

Staff resources are often over- or underutilized, inhibiting optimal lab capacity and patient access.

Lack of clarity on staff roles and responsibilities causes confusion and/or work not getting done on time.

Knowledge barriers inhibit effective staff coverage and training.

Staffing models are not adaptable to changing capacity needs.

Workflow inefficiencies and staff interruptions contribute to delays throughout the day, often leading to long workdays and staff overtime.

Patient engagement and compliance

Staff and/or patients often seem confused about post-procedure patient management protocols and instructions.

Missed appointments and poor patient compliance with pre-procedure care instructions continues to be a concern.

Lack of consistent patient communication/education is negatively impacting the overall patient experience.

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Process redesign and optimization Healthcare consulting