Medtronic offers rechargeable and nonrechargeable SCS systems. Your doctor will help you decide which system is right for you.
In most cases, your doctor and his or her staff should be your first point of contact, but Medtronic also offers ongoing support. The information below will help you determine whom to contact when you have questions.
Contact your doctor’s office if you have medical, medication, and therapy questions. Your doctor has access to your medical records and history and can best diagnose any change in symptoms. Also, ask your doctor how to reach the on-call doctor in case any medical concerns arise after hours or on weekends.
Call Medtronic Patient Services if you have questions about or problems with your neurostimulation device. As a medical device manufacturer, Medtronic can offer technical assistance. We are not able to comment on your medical condition.
To reach Medtronic Patient Services, call 800-510-6735 toll free, Monday through Friday, 8 a.m. to 5 p.m. CT.
Carry your patient ID in your wallet or purse at all times in case of emergency. It shows that you have an implanted medical device. You will also need your patient ID when going through security at airports.
If you move, change doctors, or lose your ID card, there are two ways to update your information or request a replacement card.
Your doctor will give you the manuals and guides you need to use your therapy devices. To download an electronic copy of the Patient Quick Guides, click the guides below.
If you would like another copy of the printed patient guide, call Medtronic Patient Services toll free at 800-510-6735, Monday through Friday, 8 a.m. to 5 p.m. CT.
Information on this site should not be used as a substitute for talking with your doctor. Always talk with your doctor about diagnosis and treatment information.