Medtronic strives for unsurpassed reliability and quality, which requires a world-class supply chain utilizing Lean Sigma methodologies. We are dedicated to aligning our continuous improvement strategies with our supply base by partnering in Supplier Development and offering Supplier Lean Sigma Training.
Medtronic trained engineers will partner with strategic Suppliers to drive process improvements throughout the value stream we share by utilizing tools such as Lean Six Sigma, Kaizen, Rapid Improvement Events, Value Stream Mapping, First Time Quality (FTQ) events, and training to perform gap analyses, reduce lead times, and reduce defects.
We offer Lean Sigma training for select Suppliers. Through this program, participants learn the methodology in a formal classroom setting, so they’re equipped to apply the knowledge to a project in their organization.
To expedite on-time invoice issuing and payments, we strive to make our invoicing and payment processes as efficient as possible. Following are details about our processes:
Invoices must be sent to the mailbox reflected in the “Bill To” details on the PO. If you support multiple Medtronic businesses, the Bill To address may be different. Always refer to the PO for the correct address where the invoice should be sent.
When you submit the purchasing invoice as an attachment to the email, it is important to use PDF or XML formatted attachments that are not encrypted or password protected. (The e-mail body should be left blank.)
Medtronic's standard payment terms are Net 90 for all goods and services. If other terms have been agreed upon, those terms will supersede the 90-Day Payment Term.
Shipment of the goods are “freight collect” via Medtronic designated mode and carrier.
Suppliers billing to a Medtronic US entity: Credit memos not related to inventory/direct material need to be emailed to firstname.lastname@example.org. Evaluated Receipt Settlement (ERS) credit memos should not be sent for inventory/direct material returns. Monthly Statements with open credit balances need to be sent to email@example.com.
Medtronic’s policy is to issue all payments electronically. Payment remittance details are provided via email to a supplier provided address as well as sent electronic to the receiving bank.
Suppliers billing to a Medtronic U.S. or Canada Business/Entity: If you already receive electronic payments and remittances, you do not need to fill out this form. Click here to update bank information, request remittance advices to be sent electronically, or convert from check payment to EFT.
Contact your regional Medtronic Accounts Payable team to inquire on the status of an invoice or payment.
Europe, Middle East and Africa: firstname.lastname@example.org
Asia Pacific and Greater China: Inquiries about the status of an invoice should be directed to your Medtronic local requisitioner.
These Terms and Conditions of Supply will apply to any Medtronic PO issued by Medtronic as of the publication date set out in the footer note below. If your PO has been issued by Medtronic prior to these T&Cs publication date, please contact Medtronic to obtain copy of applicable T&Cs.
For the correct Terms and Conditions of Supply, please select the country where the Medtronic entity placing your order has its registered office. You can find this information on the PO.
Other country terms and conditions are not yet available on this website. Until available here, refer to the terms and conditions printed on each purchase order.