Medtronic is committed to building a diverse and effective supplier network. Explore the available resources below, including our global standards, brochures, and websites.
Additionally, current suppliers are encouraged to take steps to access the Supplier Essentials portal, a one-stop repository providing tools and resources to help our valued business partners conduct business with Medtronic.
Medtronic helps millions of patients every year, which is why we strive for unsurpassed reliability and quality in everything we do. This requires a world-class supply chain using Lean Sigma methodologies. We are dedicated to aligning our continuous improvement strategies with our supply base.
Medtronic trained engineers will partner with strategic Suppliers to drive process improvements throughout the value stream we share by utilizing tools such as Lean Six Sigma, Kaizen, Rapid Improvement Events, Value Stream Mapping, First Time Quality (FTQ) events, and training to perform gap analyses, reduce lead times, and reduce defects.
To expedite on-time invoice issuing and payments, we strive to make our invoicing and payment processes as efficient as possible. Following are details about our processes:
Guidance on how to complete the supplier’s success form and part breakdown sheet can be found in the attachments below.
If you have any questions please send email to firstname.lastname@example.org with your contact details.
Medtronic requires purchase orders for all purchases.
Invoices must be sent to the mailbox reflected in the “Bill To” details on the PO. If you support multiple Medtronic businesses, the Bill To address may be different. Always refer to the PO for the correct address where the invoice should be sent.
When you submit the purchasing invoice as an attachment to the email, it is important to use PDF or XML formatted attachments that are not encrypted or password protected. (The e-mail body should be left blank.)
Medtronic's standard payment terms are Net 90 for all goods and services. If other terms have been agreed upon, those terms will supersede the 90-Day Payment Term.
Shipment of the goods are “freight collect” via Medtronic designated mode and carrier.
Suppliers billing to a Medtronic US entity: Credit memos not related to inventory/direct material need to be emailed to email@example.com. Evaluated Receipt Settlement (ERS) credit memos should not be sent for inventory/direct material returns. Monthly Statements with open credit balances need to be sent to firstname.lastname@example.org.
Medtronic’s policy is to issue all payments electronically. Payment remittance details are provided via email to a supplier provided address as well as sent electronic to the receiving bank.
Suppliers billing to a Medtronic U.S. or Canada Business/Entity: If you already receive electronic payments and remittances, you do not need to fill out this form. Click here to update bank information, request remittance advices to be sent electronically, or convert from check payment to EFT.
Contact your regional Medtronic Accounts Payable team to inquire on the status of an invoice or payment.
Europe, Middle East and Africa: email@example.com
Asia Pacific and Greater China: Inquiries about the status of an invoice should be directed to your Medtronic local requisitioner.
Terms and Conditions (T&Cs) and additional Quality Clauses both apply to any Medtronic Purchase Order (PO) issued by Medtronic; see Section 1 and Section 2 below for required documentation for a given PO, applicable for your region/country.
Quality requirements in D00006149 Revision C “Purchase Order Terms and Conditions Quality Clauses” apply to each PO issued by Medtronic. Please select from one of the languages below, as appropriate for your region/country.
Refer to Section 2 for additional required T&Cs.
Please select the region and country below where the Medtronic entity placing your order has its registered office; this information can be located on the PO.
If your PO has been issued by Medtronic prior to these T&Cs publication date, please contact Medtronic to obtain copy of applicable T&Cs.
If terms and conditions are not yet available on this website for your country, refer to the terms and conditions printed on each purchase order.
Other country terms and conditions are not yet available on this website. Until available here, refer to the terms and conditions printed on each purchase order.